Speak to Your Patients on the Phone as You Would When You Look Them in the Eye

how to speak to patients on the phone
A dentist, or any healthcare practitioner, for that matter, cannot build a successful practice on the basis of skill alone. Communication is also important. Dentists who can match their professional skills with communication skills may have a better practice. If you are not able to communicate with your patients, if they do not trust you and believe in your dental abilities, you would have failed in your job. Trust is the basis of a dentist-patient relationship. You should be able ...

Top 10 Tips For Video SEO

Ten Tips For Video SEO
Online video has been called the future of marketing, and not without good reason. Video is fast and interesting by design. You can transmit tremendous amounts of data in a simple, short video of two or three minutes. Video is more effective method of transmitting information. Its audio-visual capabilities facilitate the effective communication of a range of emotions, ideas, and feelings. The effects on sensory perceptions make video more persuasive. Compared to other forms of content, such as text or ...

What Is Office Culture?

What Is Office Culture?
There is a new buzzword in business leadership and language training - CULTURE. How many of you have ever held jobs that you did not feel like going to? Did you ever catch yourself looking for excuses to avoid going to the office? Some of you might even be working jobs like this right now. However, on the other end of the spectrum are jobs that don't feel like jobs at all. You work harder at these jobs and interact ...

Good Leaders are Hard to Find!

Are good leaders hard to find? At one point or another, most of us have had a boss that was a boss but not a good leader. They may have come across as bossy, demanding, micromanaging or even aggressive and nowhere were the leadership shills shining through. What is a good leader? How do you qualify them as a leader? I have complied a few “MUST HAVE” qualities that a good leader should have... Strong Communication Skills Knowing how to ...

Will the Google Mobile Friendly Algorithm Hit You?

responsive mobile website design
An Imminent Google Algorithm UpdateCome Tuesday, April 21, we will be witnessing the release of Google's mobile-friendly ranking algorithm, set to eclipse the Panda and Penguin algorithms before it in both impact and reach for SERPs (search-engine result pages). The Google Algorithm Update will take up to a week to go global. It's a yes/no type of algorithm in that you can only be mobile-friendly or not, with no in-between. If you have the mobile-friendly label in a live Google ...

Are Morning Huddles A Waste Of Time?

Tips To Make Morning Huddles Successful
Morning Huddles “Waste or Wealth ?”On any given day you may hear a team member say, “Morning huddles are a waste of time.”   When I hear that comment, my ears perk up and I am on the look out to see what is creating that mindset.  Oftentimes, when a statement like that is made, it indicates something has changed with the morning huddle and its purpose.  If one or more of the following items is occurring in your morning huddle, ...