
How to Handle Irreverent Patients in the Dental Practice
Working in a dental practice means interacting with a wide range of personalities. Most patients are polite and appreciative, but occasionally, dental professionals encounter individuals who are rude, dismissive, or disrespectful (“irreverent”) patients. These patients can disrupt the flow of the day, create tension among staff, and make it harder to deliver quality care. However, handling them with professionalism, empathy, and firm boundaries is key to maintaining a respectful and