Dealing with Bad Leadership

dealing with bad leadership

It is not a profound discovery that people will leave their job because of bad leadership. Whether you are an employee that feels like quitting their job due to bad leadership or you are a business owner who is losing employees with no real explanation, this blog is for you. Bad leadership can result in losing a valuable employee, and morale could be suffering, as well as a lack of employee engagement. As a business coach and consultant, Bryant Consultants …

Importance of Employee’s First Day

importance of employees first day

First impressions are so important. That rings especially true for your business when a new employee arrives for his or her very first day of work. Take a minute to think about what the typical first day of work is like for a new employee. If you are like a lot of managers and business owners, the new employee might get the standard introductions and tour of the facility, but what happens past that? Does the employee just mindlessly follow …

How to Provide Exceptional Customer Service

Owning and operating a successful dental practice is not an easy feat. There are the day-to-day tasks of overseeing dental procedures, and focusing on operations as a whole. It is necessary to also focus on providing exceptional customer service. How you manage your practice leaves a lasting impression in the minds of your patients, which greatly impacts whether they will stick to visiting your office or find oral care elsewhere. We have provided you with some key factors to put …

Bryant Recognized as one of the top 25 Women in Dentistry

hollie bryant

In its eighth year the Dental Products Report has published their list of the top 25 women in dentistry for 2017, and Hollie Bryant of Bryant Consultants is one of them. When dental practice owners are searching for a way to excel their business to the next level, they turn to Bryant, a professional practice consultant. Bryant’s focus is on the unique needs of each practice whether they need staff training, strategy coaching, open a new practice or transition into …

Using Social Media to Grow your Practice

using social media to grow your practice

These days almost everyone has a smartphone and access to social media. Not only has social media changed our society, but it also has changed how your dental practice can—and should—market itself on social media. Patient “selfies” Let’s say you want to take a photo with a patient. Given the prevalence of smartphone technology, you can just use your patient’s phone to take the picture and ask them to post the photo to your practice’s Facebook page. Use a polite …

Stressed About Employee Retention

stressed about employee retention

As a manager or business owner, finding and retaining the right employees can be stressful and challenging. Sometimes finding the ideal employee may seem easier than retention. It seems easy to get employees through the doors, but retaining them is a different story. If you are like many business owners, you may find that keeping employees is a challenge. A poll of business owners recently conducted by ADP showed that only 15 percent of those polled felt confident in their …