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vaccination status
covid-19

How to Answer Questions from Patients asking about your Team’s Vax Status

The coronavirus or COVID-19 changed multiple aspects of personal and professional lives. With the vaccination of more American workers, some employers question how to appropriately respond to someone asking about their team’s vaccination status, especially in a dental setting. Whether they ask about it over the phone before their appointment or during their visit, you should consider some critical factors before providing an answer. Therefore, our dental practice coaches at

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patient balances
dental consulting

4 Tips on Collecting Unexpected Patient Balances

As an administrator in the dental practice, you do your best to ensure patients are quoted an estimate for their out-of-pocket or “patient portion” for each dental service that your practice will be providing. From verifying insurance to submitting pretreatment estimates for care, your goal is to provide estimates that are as accurate as possible. However, in the post-COVID climate, it’s impossible to predict what an insurance company will do

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preparing for new hire
management

Preparing For a New Hire

Onboarding new hires can be an exciting time for both the new team member and the rest of the office, or it’s a stressful disaster because there is no training plan in place, and the new team member will be expected to jump right in on day one and start working. Unfortunately, new hires in the dental field get the least amount of training and are given on their first

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purchase dental equipment
dental consulting

When is the Best Time to Purchase Dental Equipment?

As the owner and operator of your own dental practice, you know it’s important to keep pace with the changing trends and updates in technology. That means making sure you have up-to-date equipment so that you can provide the highest possible level of care. You may have heard that, in many industries, you want to make large equipment purchases in the fourth quarter of the year so that you can

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employee evaluation
dental consulting

How Are you Evaluating your Employees?

The feedback you provide your employees about their job performance can help your team rise to success, depending on your evaluation process. Although evaluations can seem like a good time to share everything your employee needs to change, there are several purposes for the review. Additionally, not all evaluations are equal as they vary when conducting weekly or bi-weekly one-on-one sessions, 90-day reviews, or annual assessments. Our dental practice consultants

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dental billing company
dental consulting

3 Mistakes to Avoid when Hiring a Dental Billing Company

Dental billing companies vary in their service offerings. While some boast excellent customer service and clear communication, others outsource their billing services, resulting in poor communication and unpaid claims. Additionally, automated responses are often part of outsourcing with no apparent connection to a human for assistance. Fortunately, a leading dental practice consulting company, Bryant Consultants, is well versed in what details are necessary when choosing a dental billing company. Therefore,

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