
Promoting a Complaint Free Zone in the Dental Office
Where do you draw the line between constructive feedback and just outright complaining in your dental practice? We’ve all worked with that one person who always seems to find the negative in everything. Chronic complaining with no offered solutions often leads to a miserable work environment for everyone in the practice. If ignored, it can lead to employee dissatisfaction and turnover. On the other hand, when complaining is constructive —