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In the ever-evolving world of dentistry, where cutting-edge technology is celebrated for its contributions to patient care, it’s essential to recognize the cornerstone of a successful practice: exceptional customer service. While staying up to date with new technologies is undoubtedly crucial, it’s equally, if not more, important to prioritize top-notch customer service to ensure the best experience for your patients. Here’s why dental customer service should be at the heart

In today’s competitive dental space, providing exceptional customer service isn’t just a nice-to-have; it’s a necessity for sustainable success. Happy customers become loyal advocates and can significantly impact your dental office’s reputation. Enhancing customer service can set you apart whether you’re just starting out or an established dental practice in the community. In this blog, we’ll explore ten proven strategies to help you improve your customer service and create lasting

Explaining the cost of keeping bad employees to business owners involves highlighting the direct and indirect financial implications of such employees in the company. Here are some key points to consider: Bad employees often underperform, fail to meet goals, and create a negative work environment, leading to decreased productivity across the team. This lack of productivity can result in missed opportunities and delayed posting or confirmations, impacting overall revenue. Increased