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This article offers a roadmap to a successful new patient experience at your practice. Here’s how we ensure patients feel welcome, receive a thorough diagnosis, and get clear information about their treatment options. Turning Inquiries into Appointments: The initial phone call is your chance to shine! Our friendly receptionists, like Carol, understand that sometimes patients seek second opinions or cost estimates. Our goal is to convert these inquiries into appointments.

Performance reviews are an essential aspect of career growth and development for dental assistants. They provide an opportunity to receive feedback, discuss career goals, and negotiate raises or professional development opportunities. Preparing effectively for a performance review can significantly impact your career trajectory. Here are ten tips to help you get ready for your performance review with your dentist. Understand the Purpose of the Review Before you begin preparing, it’s

Have you been struggling to get the practice systems in place in your practice that ensure you that your business and your practice are operating with the highest level of security, clinical outcomes, customer service and profitability? This is common for many dentist across the country in this rapid changing field. Let’s first understand what “Best Practice” means and then you can mentally assess where you are and areas that

In the second part of our year-long series, we’ll explore how your dental practice can continue showing appreciation to patients from July through December. These ideas are designed to engage, educate, and celebrate your patients, enhancing their experience with your practice. July: Summertime Engagement   Summer Oral Health Tips: Share advice on maintaining oral hygiene during summer activities and trips. Independence Day Specials: Celebrate with patriotic-themed promotions or discounts. Hydration Awareness: Continue promoting

Effective communication is the backbone of any successful dental practice. It fosters a deeper connection between the practice and its patients, ultimately enhancing patient satisfaction, retention, and even attracting new patients through word-of-mouth. To help your practice excel in patient communication, here are ten “best practice” tips for engaging with your patients more effectively. Start with a Warm Welcome The first impression is crucial. Ensure that every patient is greeted

Handling a toxic employee in the workplace can be a challenging but crucial task for maintaining a healthy and productive work environment. Toxic behavior can range from overt actions like bullying and harassment to subtler forms like gossiping or constant negativity, all of which can undermine team morale, productivity, and even affect client relationships. Here’s a comprehensive guide on how to handle a toxic employee effectively. Recognize the Signs The