Employee turnover is inevitable in any industry, including dentistry. When you hire a new team member, your other employees might be excited. However, adding to your staff means taking the time to acclimate them to your practice and train them to perform their job duties. Incomplete or improper training can cause more work and more stress for other members of your team, who may become dissatisfied and leave, leaving yet another vacancy on your staff. Don’t fret. The dental industry experts at Bryant Consultants wrote this guide to help make sure you’re training your new hires the right way.
Step 1) Determine their role
We don’t just mean the job they’re being hired for or the skills needed to complete it. Instead, think about how this new employee will contribute to the team. Once they’ve been trained in their duties, what should the final product of their work look like? Outline the responsibilities of the new hire and their expectations as clearly as you can.
Step 2) Delegate the training as needed
Now that you’ve outlined the expectations and contributions of the new member of your team look at each task on its own. Which member of your team is best-suited to train the new hire? Each person has a different set of skills and talents. You may need to distribute the training across several employees. Or, you may want to make use of a training program for certain front office duties. However, you spread it out and assign the training for each duty or task to the best-suited employee or resource.
Step 3) Keep an eye on the time
Each person learns differently and at their own pace. Someone may need to be shown something once or twice and then have it down pat. Most people need more time, especially if they are being taught a complex process or task. Determine how much time it takes your new hire to become proficient in their job duties. As an addendum to that, you should establish a maximum amount of time for someone to learn. It’s going to be counterproductive if an employee is “in training” for years.
Team training for your dental practice
Training new hires cannot afford to be an afterthought for your practice. Follow our guide, and it will take the stress out of the process of acclimating someone into your team. You want your practice to keep running smoothly, and that means making sure that new hires can get up to speed and educated on their duties and responsibilities. If you’d like to have your current training process evaluated or fine-tuned, contact the team at Bryant Consultants. Our staff includes dental industry experts with combined decades of experience in our profession. Our professionals provide consulting services for dentists to manage all aspects of your practice, and right now, we are offering a free one-hour consultation to practicing dentists like you. Find out more by calling (877) 768-4799 to schedule your consultation today.
