Author: Hollie Bryant Foust

A Practical Plan for Making Preventive Digital Scanning Part of Everyday Patient Care If I walked into ten dental practices today, I would probably find at least a few iTero scanners that are not being used anywhere close to their full potential. The team pulls the scanner out for an Invisalign consultation, a crown, or a case that needs a traditional impression. Then it goes back into the corner until

A new patient often decides how they feel about your dental practice before they ever walk through the front door. They have not met the doctor. They have not seen the office. They do not know how talented the clinical team is. What they do know is how they were treated when they called. That first phone conversation matters more than many teams realize. The caller may be nervous, in

Your New Employee Deserves Better Than “Follow Sarah Around.   “Follow Sarah around today.” If you’ve been in dentistry for very long, you’ve probably heard those words—or maybe you’ve said them yourself. A new employee walks through your front door excited to begin, and everyone is wondering who has time to train them. The office manager is answering phones while checking insurance. The lead assistant is running two operatories. The

The Training Challenge Facing Dentistry Dental practices are facing hiring challenges, staffing shortages, increasing technology, changing insurance requirements, and limited time for onboarding. Traditional training methods alone are no longer enough. Combining written systems with video-based micro-learning creates a practical way to train consistently while reducing repeated interruptions. What Is Micro-Learning? Micro-learning delivers one concept at a time through short lessons, generally three to ten minutes long. Educational research supports

The Reality Facing Dentistry Across the country, dental practices are navigating multiple challenges at the same time. Hiring has become more difficult. Teams are working short staffed. Experienced employees are carrying the workload of multiple positions while trying to train new hires. Technology, insurance, software, and patient expectations continue to change. While we can’t solve every challenge overnight, we can solve one that affects every practice: training. A Better Way