Team meetings are an excellent opportunity for training and open discussion. It is a time to ensure your team is up-to-speed on the latest advancements and office protocols, and it allows everyone a chance to ask questions and maintain open lines of communication. Weekly meetings also present the perfect opportunity to keep everyone working on the same page and toward the same goals. But, your weekly meetings could be a waste of time if not done right. Today on the blog, Bryant Consultants is sharing four components of effective weekly meetings. Implement these steps to witness an immediate increase in productivity at your practice.
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Schedule Review and Preview
Start each meeting by reviewing the schedule from the previous week. What worked well the week prior, and what didn’t? Discuss these topics among your team, taking into account feedback from each employee. This is a good time to take a pulse of your practice and work together to determine what needs to change and what those changes will look like. It also gives everyone a voice, which makes them feel heard.
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Assess New Patients
New patients are vital to every practice, and it’s important to talk about new patient experiences. Review how many new patients were seen at the office, and discuss how these new patients came on board. Allow staff a chance to speak about their new patient experiences. This lets the rest of the office understand both the technical and managerial side of new patient appointment. Then, take a look ahead at the new patient appointments that are on the books for the upcoming week. By doing this, it helps everyone gain insight on who is coming into the office, and how best to make their experience a great one.
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Review Consultations
Take some time to review the past week’s patient consultations. Allow team members to discuss both the technical and managerial side again for everyone to understand different perspectives, and how their role plays a part in the patient experience. Just like with reviewing upcoming new patients on the books, take the same approach with patient consultations.
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Q&A Session
Lastly, allow time for team members to ask questions. Allow at least five minutes per topic, and give everyone enough time to sort out their concerns or suggestions. On average, weekly team meetings last between one to two hours, so plan accordingly. Do not rush this part of your meeting. It gives employees a voice and a chance to ask questions or concerns that others might be thinking as well. Weekly meetings are invaluable to your practice, and should not be rushed. And, be sure to hold these meetings each week.
You’re a dentist, not a dental consultant – that’s our job! If you struggle to find effective ways to hold weekly meetings or want to find out how to keep your team from getting bored during meetings, Bryant Consultants can help. We work with dental practices all over the country. We will come to you! Contact Bryant Consultants by calling (877) 768-4799 or speak directly with a consultant to find out how to take your practice to the next level.
