Google rep Jade Wang replied to a posting in the Google and Your Business Help Forum and confirmed the company is contacting some Google My Business users that it considers to be inactive. “In some cases, we may contact Google My Business users via email to confirm that they are still actively managing a business page,” Wang explains. When a user is unresponsive when being contacted and has not logged into Google My Business for quite a while then the pages in the account will probably be unverified.
Wang also shared that Google is taking the time to do this so they can provide users with an exceptional experience when they looking for a local business like yours. For the customer and for the business owner it is a win/win situation.
If you – as the business owner – discover your account has been marked unverified incorrectly then you can get the help you need when you contact support. They are there to provide assistance in restoring verification.
Brian Barwig of Integrated Digital Marketing says he discovered this issue while looking over a bulk feed account and noticed several of the listings he manages annotated as “disconnected.” He posted today in the help forum about a phone conversation he had with a support representative from Google who shared with him that this can happen to accounts that have been inactive for six months.
Mike Blumenthal has posted the email text Google sends out to alert inactive accounts about being unverified. Another user verified today that she didn’t receive, or notice, any emails from Google and got a call from them today about her unverified account. “Luckily I answered the call or I would have been very surprised when I finally logged into my account.” She adds that not only did she manage to verify her account, but she learned a lot about what having the account can do to boost her business.[/text_output]
Users of this type of account should utilize every avenue in their power to help to grow their business and be in touch with their ideal customer. It is important to make sure that your Google local account is verified. It’s one of the best ways to ensure local seo.
Wang concluded her help forum post with this advice: “It’s a good idea to keep an eye on the inbox associated with your Google My Business (Locations) account. It’s also a good idea to regularly log into Google My Business (Locations) to confirm that your business information is current and accurate.”[/text_output][prompt type=”left” button_icon=”google-plus-square” circle=”true” target=”” title=”Does All This Sound Confusing To You?” message=”If you are confused or don’t have time to deal with your local SEO let our team give you a free consultation to see how you are doing! Contact us today to learn how we can help! ” button_text=”Get Started!” href=”/contact”]