Finding Balance in Dentist Office Culture

finding balance in dental office

When you run your own business, the way you treat your employees matters. This is especially true in the close-knit environment of a dental practice. You want every member of your staff to feel comfortable while recognizing potential sources of conflict. Creating a good office environment starts by establishing a culture of balance and respect. Here are some do’s and don’ts you should follow to help create this culture. DO be genuine: Make sure that you show a legitimate interest …

What Happened to my Google Reviews?

wheres my google review

Ever had an amazing 5-star Google review from a client that just disappeared? You are not alone. Google has specific policies in which they will automatically remove certain reviews, and here is why. Google will hands down remove any review that seems “spammy,” even if that was never the intent of the review. What signals a potentially spammy review? Reviews that include phone numbers or URLs could be seen as an advertisement, thus being flagged as spam. Maybe neither of …

Dealing with Bad Leadership

dealing with bad leadership

It is not a profound discovery that people will leave their job because of bad leadership. Whether you are an employee that feels like quitting their job due to bad leadership or you are a business owner who is losing employees with no real explanation, this blog is for you. Bad leadership can result in losing a valuable employee, and morale could be suffering, as well as a lack of employee engagement. As a business coach and consultant, Bryant Consultants …

Importance of Employee’s First Day

importance of employees first day

First impressions are so important. That rings especially true for your business when a new employee arrives for his or her very first day of work. Take a minute to think about what the typical first day of work is like for a new employee. If you are like a lot of managers and business owners, the new employee might get the standard introductions and tour of the facility, but what happens past that? Does the employee just mindlessly follow …

How to Provide Exceptional Customer Service

Owning and operating a successful dental practice is not an easy feat. There are the day-to-day tasks of overseeing dental procedures, and focusing on operations as a whole. It is necessary to also focus on providing exceptional customer service. How you manage your practice leaves a lasting impression in the minds of your patients, which greatly impacts whether they will stick to visiting your office or find oral care elsewhere. We have provided you with some key factors to put …

Bryant Recognized as one of the top 25 Women in Dentistry

hollie bryant

In its eighth year the Dental Products Report has published their list of the top 25 women in dentistry for 2017, and Hollie Bryant of Bryant Consultants is one of them. When dental practice owners are searching for a way to excel their business to the next level, they turn to Bryant, a professional practice consultant. Bryant’s focus is on the unique needs of each practice whether they need staff training, strategy coaching, open a new practice or transition into …