Finding Balance in Dentist Office Culture

finding balance in dental office

When you run your own business, the way you treat your employees matters. This is especially true in the close-knit environment of a dental practice. You want every member of your staff to feel comfortable while recognizing potential sources of conflict. Creating a good office environment starts by establishing a culture of balance and respect. Here are some do’s and don’ts you should follow to help create this culture. DO be genuine: Make sure that you show a legitimate interest …

How to Nip Dental Staff Issues in the Bud

nip dental staff issues in the bud1

Disagreements are inevitable—whether they occur between family members, friends or co-workers. When an issue develops between members of your team—and it will—it is your job as the owner or office manager to maintain the peace and nip any disagreement in the bud. Ongoing staff issues can reduce productivity, create communication problems, and your clients or customers may even be able to sense the tension in the office.  You can help minimize intra-office problems by keeping your employees motivated and make …

Is Leadership Important in Business

leadership in business

Are you a leader? This may be a tough question to answer. After all, as a society, we have defined leadership in a way other than it was meant to be defined as if it were only attainable for certain people with natural born leadership traits. To admit you are a leader may associate a person with being cocky or arrogant. That certainly is not the case, especially in business. Often, some of the best leaders are those who truly …

Creating Magical Moments For Your Customers

Creating Magical Moments For Your Customers

Creating magical moments for your customers means providing superior customer service, not just while they are receiving treatment, but during the checkout process as well. As the dentist, you spend the majority of your time in the back of the office, in the operatory, performing treatments on patients. Although you are more aware of the level of customer service from the back of the office, what about what goes on up front when your patients enter or leave your practice? …

What Can A Dental Consultant Tell Me?

How Can I Run a Successful Dental Office?

What a dental consultant knows that I may be missing You may be wondering why you should consider hiring a consultant to move your practice the next level. After all, no one knows the inner workings of your practice more than you, the dentist, right? Although you have a plethora of inside knowledge of how your practice works, that is exactly the problem. Unfortunately, being on the inside means you lack outside perspective, which is something only a dental consultant …

How Do You Know If You Can Trust Your Employees?

Signs My Employee Is Lying

You interact with your employees on a daily basis. You probably feel as though you can trust most, if not all, of your employees but how can you know for sure? As a boss, you never want to think about an employee lying to you. The truth is, many people lie every day to make themselves, or others, look better. Some people are unaware that they stretch the truth a little from time to time. Here are some tips that …